Welcome to Our Privacy Policy
Please read this policy carefully. By using our services, you agree to be bound by this privacy policy.
1. What Are Your Privacy Rights?
Key Points:
Your privacy rights exist to protect you and give you control over your personal data. You can decide what information a website stores and who is allowed to use it. This includes data that may not directly identify you but can still be connected to you — such as the games you’ve played on your device.
You have the right to know what information we hold about you. You can request that we delete your data or keep it without using it any further. If you believe any of the information we have is incorrect, you can ask us to correct it.
We do not use your data to create personal profiles or make automated decisions about you. If such processing were ever to occur, we would inform you in advance.
If you believe we are not handling your data properly, you have the right to report this to the relevant authorities. You may also ask a parent, guardian, or adult to help you with this—or contact us directly if you prefer.
If you’d like to reach out to us regarding your privacy rights or data, please send us a message at support@gamesert.com.
2. What Privacy Rights Do You Have?
In relation to our processing of your personal data, you have several privacy rights. You will not be discriminated against for exercising these rights. How and when you can use them may depend on how your data is processed and on the legal basis for that processing.
Right to Withdraw Consent
If our processing of your data is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal. Once withdrawn, we will stop using your data for the specific purpose you had agreed to. However, in some cases we may still process certain data if required to meet legal obligations or retention rules, and we will inform you if that applies.
Right to Access
You can request access to the personal data we hold about you. This means you can receive a copy of your data and details about how it is used, such as the purposes for which we process it, the source of the data, and the parties with whom we share it.
Right to Rectification
You can request correction of any personal data that is inaccurate, incomplete, or not used in accordance with the purpose for which it was collected. If we cannot correct the data (for instance, technical logs automatically recorded by systems), we may instead offer the option of deletion.
Right to Erasure
You can request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, when you withdraw consent, or when the data has been unlawfully processed. We may retain certain information if required by law, public interest, or to establish or defend legal claims.
Right to Data Portability
You can request that we provide your personal data in a structured, commonly used, and machine-readable format, or that we transfer it directly to another organization. This applies only when data is processed automatically and based on your consent or a contract.
Automated Decision-Making
You have the right not to be subject to decisions made solely by automated systems that significantly affect you. We do not make use of such automated decision-making when processing your personal data.
If you wish to exercise any of these rights or have questions about them, please contact us at support@gamesert.com.
3. What Rights Apply in Your Country?
If you live in the European Economic Area (EEA), Switzerland, or the United Kingdom, you may have additional privacy rights under local data protection laws. These rights supplement the general rights described above.
Right to Object
You may object to the processing of your personal data when it is based on our legitimate interests, particularly for direct marketing purposes. When you object to marketing, we will stop using your data for that purpose immediately. For other purposes, we will stop processing unless we have a compelling legitimate reason or a legal obligation to continue, and in such cases, we will explain why.
Right to Restrict Processing
You may request that we temporarily stop using your data while we assess your request or dispute. During this time, we will store your data but not use it. This right applies when you contest the accuracy of your data, object to our use of it, or believe we no longer need it but you want us to keep it for legal reasons.
Right to Lodge a Complaint
You have the right to file a complaint with your local data protection authority, such as in the country where you live, work, or where an issue related to your personal data occurred. However, we encourage you to contact us first at support@gamesert.com, so we can try to resolve your concerns directly and efficiently.
If your country or region provides additional privacy rights beyond those listed here, those rights will also apply in accordance with local laws.
4. How Do Privacy Requests Work?
You can exercise your privacy rights at any time by contacting us through phone or email using our official contact details provided in this document. All valid requests are processed free of charge.
However, if a request is clearly unreasonable or repeated excessively, we may charge a small administrative fee or, in certain cases, decline to process it. This ensures fair use of our resources and timely handling for all users.
If your request relates to data collected through cookies, we may ask you to provide specific cookie details so that we can accurately identify your information. Don’t worry — if this is needed, we’ll guide you step-by-step on how to find and share the required data.
5. What Happens After You Make a Privacy Request?
Once you submit a privacy request, we’ll review it carefully and respond as soon as possible. In most cases, you’ll receive a reply within one month. If your request is particularly complex or if we’re handling a high number of requests, it may take longer — but we’ll keep you informed about any delays.
To protect your privacy, we may ask you to confirm your identity before processing your request. This ensures we’re sharing personal information only with the rightful person.
In some cases, privacy laws may limit our ability to fulfill your request. If that happens, we’ll let you know the reason — unless legal restrictions prevent us from sharing specific details.
Questions About Our Policy?
We're here to help clarify anything you need